Shipping & Returns
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Product Details
How do magnetic eyelashes work?
Using the magnetic applicator, place your natural lashes between the top and bottom lash strips. The magnets lock together for a secure hold.
This design eliminates glue, making the process safer, cleaner, and more comfortable.
What are the lengths and widths for each style?
Afterhours:
Width 23mm
Length 8mm–10m
Inbox:
Width 23mm
Length 8mm–10.5mm
Pitch:
Width 23mm
Length 9.5mm–11mm
Minutes:
Width 23mm
Length 9.5mm–11mm
Boardroom:
Width 23mm
Length 9mm–11mm
Nightshift:
Width 23mm
Length 9.5mm–13mm
Twilight:
Width 23mm
Length 8.5mm–11mm
Kickoff:
Width 23mm
Length 8.5mm–10.5mm
What’s included in my purchase?
1 Lash Storage Case
1 Magnetic Lash Applicator
1 Pair of Magnetic Lashes (Reusable)
1 Lash Setting Solution
1 Velvet Storage Ribbon
How do I tell the front and back of magnetic lashes?
When you open the box, the lashes are already placed in the correct left and right positions, with L (left) and R (right) printed on the box. After removing the lashes, you’ll see a blue dot and a white dot on the lash band—blue is on top, white is on the bottom.
Are they waterproof and windproof?
Yes. Under normal wind, sweat, or light rain, our magnetic lashes will stay securely in place. To extend their lifespan, we recommend avoiding prolonged water immersion (e.g., swimming).
Do I need special remover? Will it damage my natural lashes?
No special remover is needed—gentle eye makeup remover works perfectly to remove magnetic eyeliner. When applied and removed correctly, they will not pull or damage your natural lashes.
Why do magnetic lashes feel uncomfortable?
If they feel uncomfortable, the lashes may be too close to your inner eye. Move them 1–2mm outward or trim the lash band for a better fit. Please note that issues caused by trimming are not covered under warranty.
Is it difficult to apply?
he first time may require 1–2 practice tries, but you’ll quickly get the hang of it. We provide step-by-step guides and video tutorials so you can apply them in seconds—no glue, no waiting, no mess.
Can I keep using the lashes if a magnet breaks?
No, we do not recommend continued use if a magnet breaks. For quality issues, please provide an unboxing video to apply for warranty. Damage caused by misuse is not covered.